Cancellation Policy
You have the right to cancel the purchase contract within 14 days without giving any reason. The cancellation period is 14 days from the date of the contract conclusion. Special sizes are generally excluded from return.
If the 14-day warranty has not yet been exceeded, you can return the product without giving any reason undamaged in the original packaging to us. To receive the return label, log in with your access data in your customer account and request the return for the desired product there.
For items that were shipped with DHL or GLS, we retain return costs of 5 euros from your refund, which corresponds to your shipping costs made at the time of order.For freight items, the return costs must be calculated individually. Consequences of Withdrawal If you revoke the contract, we have to repay you all payments we have received from you - excluding shipping costs - immediately and at the latest within 14 days from the day on which we received the notification of your contract revocation. For this repayment, we use the same payment method that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment.
We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of the cancellation of this contract, to
