After receiving your order, you will receive an order confirmation by email. As soon as there is a change in the status of your order, you will also be notified by us in this way. As a subscriber to our Newsroom WhatsUp on WhatsApp, you will also receive notifications accordingly.

If you would like to change or cancel your already placed order, please contact our customer supportdirectly.

As soon as your payment is received by us, you will receive an email from us containing the voucher code.

If the 14-day warranty period has not yet been exceeded, you can return the product to us undamaged in the original packaging. Shipping costs will not be refunded. To get the return label, log in to your customer account with your access data and request the return for the desired product.

Your item is defective or damaged? We are truly sorry. To claim your order or a part of it, please contact our customer service.

We offer the following payment methods: Credit Card, PayPal, Invoice with Klarna, ApplePay, GooglePay, ShopPay, and Instant Transfer.

The current delivery time is 3-5 business days and may be delayed due to holidays, the turn of the year, etc. For bulky goods and freight items, a delivery time of 5-8 business days should be expected. In the case of a special size order, the delivery time can be up to 12 weeks.

Our furniture and home accessories are designer pieces, not mass-produced items. We place great emphasis on robust materials, high-quality welding seams, and easy-care coatings. In short: quality. And quality takes time. But in return, you can enjoy long-lasting products.

We ship, apart from Germany, to Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Hungary, Ireland, Italy, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Austria, and Poland.

Shipping costs within Germany amount to 5.95 Euros. With freight forwarding, the costs amount to 35.00 Euros. Shipping is done with GLS, DHL or freight forwarding.

Shipping costs Austria: from 10.95 Euros

Shipping costs Switzerland: from 35 Euros

1. Drill a hole in the wall or ceiling. A suitable drill should be used for concrete, wood, or drywall.

2. Insert the included universal plugs into the holes. The plugs are only suitable for concrete. If you have a wooden or drywall ceiling, there are special plugs available at the hardware store.

3. Screw the included mounting bolts on with the large screws. Pay attention to the position of the small holes in the bolts - they should point in one direction.

4. Place the rod on the bolts and screw the small grub screws into the large ones with some pressure.

Note: Due to the long lever, slight swaying is physically given and thus normal.

In the context of an Instagram survey, 60 percent of the participating followers indicated that they needed less than half an hour for assembly.

No, our sofas and side tables are not suitable for outdoor use.

While the frame of our coffee tables is fully welded together, the wooden panels are merely screwed on, so that the tabletop can be replaced independently if necessary.

Our baby cradle KORSINA has been tested and certified by TÜV Rheinland for safety and harmful substances.

Our baby cradle KORSINA is fully welded together and therefore does not require any screws or similar. It is delivered fully assembled and can be set up immediately. Thanks to the high-quality welds, the cradle is very stable and cannot fall apart.

As with any other baby cradle, the recommendation is that a baby should only be placed in it up to an age of about 6 months, as the child can already turn over or sit up independently from this point on.

Our RUBI clothes rail can hold approximately 30 kilograms. The specified weight should not be exceeded.

Our PALO coat hook can withstand approximately 7.5 kilograms. The specified weight should not be exceeded.

Our leather S-hook can hold approximately 7.5 kilograms. The specified weight should not be exceeded.

Our TENSI towel holder can withstand approximately 30 kilograms. The specified weight should not be exceeded.

Our NEVA shoe rack can hold approximately 90 kilograms. The specified weight should not be exceeded.

Metal furniture is popular because it is sturdy, durable, and aesthetically pleasing. However, to keep it in the best condition and preserve its beauty, proper care is crucial. Find out herehow you can properly care for your metal products from Metallbude .